Support
Need IT Support?
Please address all your support questions to: customercare@agepe.net.
An AGePe staff member may ask you to start a remote control session. You can download Teamviewer via the button below.
Customer Care
At AGePe MyLogistics Software, we are constantly evolving – investing in new tools, technology and expertise to serve you even better. We are proud to share exciting improvements that will make your support experience easier, faster and more enjoyable.
SupportYourApp
To take our support to the next level, we have started a collaboration with SupportYourApp. This specialised partner in customer support helps us with clear processes and permanent support for all our products.
Your benefits:
- More efficient support with smart case management and standardised processes
- Consistent answers and clear follow-up with a better overview per case
- Faster prevention and resolution of problems, even for minor queries
- Enhanced security of systems and support processes
- 24/7 global support, even outside office hours
AGePe Support Centre
We have completely revamped our customer portal. The portal is always available, user-friendly and works perfectly on mobile and tablet. Through the portal, you can easily communicate via existing tickets, quickly find what you are looking for with the improved search function, use the knowledge base and provide feedback.
The knowledge base: everything in one place
Our improved knowledge base is there to help you faster. It is the central location for current articles, manuals, and practical tips. With smart search functions, you can often find the answer immediately, without having to create a ticket. In the coming period, we will be working hard with SupportYourApp to further expand and improve this knowledge base. This way, we ensure that you always have the right information at your fingertips.
Sign up today at the AGePe Support Centre and get the most out of our revamped support environment: https://support.agepecloud.com/support/login